Question 1

HOW DO I BOOK AN APPOINTMENT?

Accepted Answer

All bookings are done online. 
https://book.squareup.com/appointments/yvs1yoz6n0e9mz/location/GSP8Z8Q8WRCXT/services (https://book.squareup.com/appointments/yvs1yoz6n0e9mz/location/GSP8Z8Q8WRCXT/services)

Select a service, choose a date/time, and enter your information. A valid credit card is required to complete your booking. You will receive a confirmation text and email once your appointment has been successfully scheduled.

You can schedule multiple skincare services (facials, waxing + tinting) in one appointment by adding additional services under "add more to your appointment". Spray tan services must be booked separately and should be completed after any skincare services to avoid tan development issues.

Question 2

HOW DO I CANCEL/RESCHEDULE MY APPOINTMENT?

Accepted Answer

A link to cancel or reschedule your appointment can be found in your confirmation/reminder text and email. You may also text (415) 737-9890

Question 3

CANCELLATION/LATE POLICY?

Accepted Answer

We ask that a 24 hour notice is given if you need to cancel/reschedule your appointment. Cancellations/rescheduling occurring within 24 hours of the scheduled appointment time and no shows will be charged the full amount of the missed service.

Appointments are scheduled back to back (30 mins), please arrive on time. If you are 15+ minutes late, we will not be able to accommodate and you will be charged the full amount of the missed service, facials will be shortened. Give yourself plenty of time (traffic, parking etc).

Question 4

LOCATION/PARKING?

Accepted Answer

WE MOVED! 1001 MAGNOLIA AVE LARKSPUR inside of LoAnn's nails

There is surrounding street parking as well as a parking lot across the street at 980 Magnolia Ave that you are welcome to park in.

Question 5

CONTACT US?

Accepted Answer

If you have additional questions that are not on our FAQ page or need to contact us, please text  (415) 737-9890

Question 6

HOW MANY DAYS PRIOR TO MY EVENT SHOULD I SCHEDULE MY SPRAY TAN?

Accepted Answer

Schedule your appointment 1-2 days before your special event to allow your tan to fully develop

Question 7

I'VE NEVER HAD A SPRAY TAN - SHOULD I SCHEDULE  A TRIAL TAN?

Accepted Answer

If you are new to spray tanning or new to The Bronze Brand, we recommend scheduling a trial tan at least 2+ weeks before your event to ensure you are satisfied with the color. If you are tanning for your wedding, a trial tan is perfect to schedule before your hair/makeup trial, bachelorette party etc.

Question 8

HOW DO I PREP FOR MY SPRAY TAN?

Accepted Answer

The final result of your tan is dependent on proper prep and aftercare. Please follow our tan prep and aftercare instructions for best results and to avoid tan development issues.
https://www.thebronzebrand.com/tanprepandcare (https://www.thebronzebrand.com/tanprepandcare)

Question 9

HOW LONG WILL MY SPRAY TAN APPOINTMENT TAKE?

Accepted Answer

Around 20 minutes - this includes consultation, time to undress/dress, and application. 
The application process takes around 10 minutes. We’ll guide you step-by-step through a series of poses followed by full body drying and finishing touches.

Question 10

HOW LONG WILL MY  SPRAY TAN LAST?

Accepted Answer

5-10+ days with proper prep and aftercare. Using spray tan friendly products is essential for achieving an even, long lasting result. We carry everything needed to maintain your tan - including body wash, tan extender, self tanners, and more - available in studio.

Question 11

SIGNATURE VS EXPRESS?

Accepted Answer

SIGNATURE BRONZE: Rinse after 8+ hours, can be slept in overnight for later appointments. Choose your shade: LIGHT, MEDIUM, DARK

EXPRESS BRONZE: Contains a higher % of the active tanning ingredient allowing you to rinse off in 2-6 hours depending on your desired result - the longer, the darker. You must be able to rinse at your suggested rinse time to avoid overdeveloping.
Suggested rinse times: 2HRS LIGHT, 4HRS MEDIUM, 6HRS DARK

Keep in mind, express does not mean faster color, just a faster rinse time! Both options will take 24hrs to fully develop, one just might be more convenient for your schedule.

Question 12

IS IT ORGANIC?

Accepted Answer

There is no such thing as an organic spray tan. While our solutions do contain organic ingredients, no spray tan is 100% organic due to the active tanning ingredient Dihydroxyacetone (DHA). Any claims to be are false.

Our solutions are vegan, cruelty-free, + made from naturally derived ingredients.

Question 13

WHAT DO I WEAR WHILE GETTING SPRAYED?

Accepted Answer

What you wear while getting sprayed is totally up to you and your comfort level! Choose from the disposable undergarments provided or you may wear your own (or nothing). Male clients are required to wear a bottom, no exceptions.

Question 14

CAN I SPRAY TAN IF IM PREGNANT/BREAST FEEDING ?

Accepted Answer

Spray tanning while pregnant is safe when protective undergarments + nose filter/mask are worn. All expecting or nursing mothers must consult with their physician before scheduling an appointment. We will not tan those in their first trimester.

Nursing mothers should avoid breastfeeding while their tan is developing and wear a bra or nipple covering during the service.

Question 15

CAN I SPRAY TAN IF I HAVE A SUNBURN?

Accepted Answer

We do not recommend spray tanning if you've experienced a sunburn in the past four weeks (even if it's no longer visible). No, it won't cover up your sunburn. A spray tan will cause the damaged skin to peel resulting in a splotchy, discolored result.

Question 16

WHAT IF IT'S RAINING THE DAY OF MY SPRAY TAN?

Accepted Answer

If it is raining the day of your appointment, please cover up with long, loose clothing + loose fitting closed toe shoes. Bring an umbrella for extra protection. You must avoid getting wet while your tan is processing.

Question 17

CAN I WAX IF IM USING RETINOL?

Accepted Answer

NO - The Bronze Brand will not wax those using retinoids and/or acne medications. Retinoids/acne medications make your skin extremely sensitive which can lead to severe redness/irritation and even taking skin off. You must stop the use of retinoids and/or acne medications 7+ days prior to your appointment or opt for tweezing only. The Bronze Brand is not responsible for any reaction caused by failure to disclose the use of retinoids and/or acne medications.

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