Policies

BOOKINGS

All bookings are done online and require a credit card to reserve your appointment.  

4 HOUR CANCELLATION POLICY

We ask that a 4 hour notice is given if you need to cancel your appointment for any reason. Cancellations occurring 4 hours or less prior to the appointment time and no-shows will be charged 100% of the service fee.

To cancel/reschedule your appointment, click the "cancel/reschedule appointment" button on your confirmation or reminder email. Your appointment has not been cancelled unless you receive a cancellation confirmation email. 

PLEASE ARRIVE ON TIME

Appointments are scheduled back to back.  If you are 10 minutes late to your appointment, we have the right not to provide service or shorten your service accordingly.

Please be respectful others and our time- plan ahead and give yourself plenty of time (traffic, parking, etc). If you are running late, a courtesy text is always appreciated!

MINORS

All clients under 18 will need a parent/guardian signature before beginning any service.

MALE CLIENTS

All male clients are required to wear a bottom, no exceptions. We have the right to refuse service.

eGIFT CARDS & GIFT CERTIFICATES

Spray tan and skincare gift cards/certificates are redeemable for *services only*, not retail. We are not responsible for any lost or stolen gift cards/certificates. Gift cards/certificates are non-refundable and are not redeemable for cash. Must be presented at the time of service. 

REFUNDS

All services, packages, and retail item purchases are non-refundable.