By booking an appointment with us, you are agreeing to the following policies

BOOKINGS

All bookings are done online and require a credit card to reserve your appointment. Any phone/text inquiries will be directed to our online booking. We offer 24/7 online booking that shows our most up to date availability.  

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CANCELLATION POLICY

We ask that a 4 hour notice is given if you need to cancel your appointment. Cancellations occurring within 4 hours of the scheduled appointment time and no shows will be charged the full amount of the missed service. A "cancel/reschedule" button can be found at the bottom of your confirmation and reminder email. Your appointment has not been successfully canceled unless you receive a cancellation confirmation email. You may also text (415) 737-9890 to cancel. 

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LATE POLICY

​Appointments are scheduled back to back, please arrive on time. If you are 10+ minutes late, we will not be able to accommodate and you will be charged the full amount of the missed service. Give yourself plenty of time (traffic, parking etc). 

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CHILDREN POLICY
We understand childcare is not always accessible however, due to safety considerations and limited space, children are not permitted in the salon. 

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MALE CLIENTS

We only tan male clients referred to us by existing clients. All male clients are required to wear a bottom, no exceptions. We have the right to refuse service. 

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MINORS

All clients under 18 will need a parent/gaurdian signature before any service.

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GIFT CARDS

Gift cards may be redeemed for services and retail. We are not responsible for any lost/stolen gift cards. Gift cards are non-refundable and not redeemable for cash. Must be presented at the time of service.

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REFUNDS

All services, tan packages, gift cards, and retail items are final sale, no refunds.